What is the ACVVS?
The Aged Care Volunteer Visitor Scheme is a federally funded program that matches friendly volunteers with older people from Spanish-speaking backgrounds who are experiencing social isolation. Whether living in aged care homes or receiving home care packages, participants enjoy regular, heartfelt visits that improve quality of life, mental wellbeing, and connection to cultural roots.
Why It Matters
Many older adults may feel isolated due to language barriers, cultural disconnect, mobility issues, or living away from family. The ACVVS brings companionship—through simple, consistent visits—which helps:
- Reduce loneliness and social isolation
- Enhance emotional wellbeing
- Reconnect individuals with their culture and stories
- Support aged care staff by providing meaningful social interaction
What to Expect on a Visit
Time spent together can include:
- Sharing stories and enjoying a cuppa
- Reading, playing cards, or puzzles
- Listening to music or walking together
- Exploring technology, crafts, or hobbies
The focus is always on companionship—not care duties or personal support.
How It Works
Referral or self-request
Matching
Screening & Training
Visits begin
Who Can Participate?
The program is available free of charge to older adults who:
- Receive government-subsidised residential aged care or are on a Home Care Package or waitlist
- Live in aged care homes or are in home care settings
Priority may be given to those at greater risk of isolation.
Program Benefits
- Recipients enjoy improved mood, reduced loneliness, and a renewed sense of belonging.
- Volunteers gain connection, purpose, and intercultural enrichment.
- Care settings benefit from calmer environments and added social support.
Contact for more information:
Network Contact Number QLD (07) 3017 1777
LACA QLD- Carolina ACVVS coordinator seniorsprograms@lacaqld.org.au